Privacy Policy

Effective Date: October 12, 2026
Business Name: Summit Freight Dispatch LLC
Website: www.summitfreightdispatch.com
Contact Email: info@summitfreightdispatch.com
Business Phone: 1-888-673-9258

1. Introduction

Summit Freight Dispatch ("Summit Freight Dispatch," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact or carrier intake form, communicate with us, or use our dispatch services.

By using our website, you acknowledge this Privacy Policy. Where consent is required for a particular activity, we will request that consent separately.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Contact information: Name, business name, email address, telephone number, and information you include in a message.

Business and carrier information: Equipment type, number of trucks, truck availability, preferred lanes, current operating locations, dispatch preferences, MC number, DOT number, and other business information you choose to provide.

Dispatch-related information: Information and documents needed to evaluate loads, coordinate dispatch services, communicate with brokers, organize paperwork, and support an established client relationship.

Website and technical information: Depending on our website configuration, we or our service providers may collect technical information such as IP address, browser type, device information, and website usage data through server logs, cookies, or similar technologies.

Please do not submit sensitive personal information through a general website form unless we specifically request it through an appropriate process.

3. How We Use Information

We may use the information we collect to:

  • Respond to questions and service inquiries.

  • Review carrier intake forms and determine whether our services may be appropriate.

  • Communicate about dispatch services, onboarding, and existing business relationships.

  • Search for and evaluate freight opportunities and coordinate authorized dispatch activities.

  • Organize dispatch-related documents and maintain business records.

  • Send text messages or other communications when permitted and, where required, with your consent.

  • Maintain, troubleshoot, and improve our website and services.

  • Protect our business, prevent misuse, and comply with applicable legal obligations.

4. How We Share Information

We do not sell personal information collected through our website.

We may disclose information when reasonably necessary to operate our business, including to:

  • Service providers: Website hosting providers, business communication platforms, form-processing services, document-management providers, and other vendors that help us operate our business.

  • Authorized business contacts: Brokers, carriers, or other relevant parties when disclosure is necessary for dispatch services and is authorized by the carrier or otherwise permitted.

  • Legal and regulatory authorities: When required by law, legal process, or to protect rights, safety, and security.

  • Business successors: In connection with a merger, sale, restructuring, or transfer of business assets, subject to applicable requirements.

We do not share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and SMS consent records may be shared with service providers that support our messaging services, solely as necessary to provide those services, and are not authorized to use that information for their own marketing.

5. Text Messages and SMS Privacy

If you provide your mobile number and separately consent to receive text messages, we may use your number to send the types of messages described in the applicable consent disclosure. These may include responses to inquiries, dispatch-service communications, onboarding messages, and updates related to your business relationship with us.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing services.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information listed above. We will process opt-out requests in accordance with applicable requirements.

We do not sell, rent, or share SMS consent information or mobile numbers with third parties or affiliates for their own marketing purposes.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential website functions, security, performance, or analytics, depending on the tools enabled on the site. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

If we add analytics, advertising, or other tracking tools, we will update this policy as appropriate and provide any disclosures or choices required by applicable law.

7. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate record keeping requirements.

You may opt out of text messages by replying STOP. You may also contact us to update your communication preferences.

We will review and respond to privacy requests as required by applicable law.

9. Third-Party Websites and Services

Our website may link to third-party websites or services. We are not responsible for the privacy practices of websites we do not control. Please review their policies before providing information to them.

10. Children's Privacy

Our services and website are intended for adults and business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our business, website, technology, or legal obligations. The revised policy will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Summit Freight Dispatch
Email: info@summitfreightdispatch.com
Phone: 1-888-673-9258
Website: summitfreightdispatch.com